Firewalls, Virus Checkers
Occasionally, your Virus Checker or Firewall may not allow you to:
•Download MechDesigner from our website
•Install MechDesigner
•Run MechDesigner as Administrator
•Check your Product Key and License with the CopyMinder® database.
You may need to:
•Restore MechDesigner from 'Quarantine'
•Add Exception Paths
•Add files to trust.
•Add IP addresses for the CopyMinder database servers.
Exception Paths
Add these Exception Paths to your Virus Checker: •C:\Program Files\PSMotion\ •C:\ProgramData\HW\ - this is path with the CopyMinder product key, etc. |
CopyMinder Database Server IP Addresses and Firewalls
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MechDesigner must check a CopyMinder database to make sure your license is valid. The IP addresses for the CopyMinder databases are. •Primary Server: 89.200.137.136 •Secondary Server: 92.60.122.223 |
Please add these IP addresses to your Firewall white-list. These servers are run by Microcosm Ltd, the developer of the CopyMinder Software Protection System. The pop-up message '34' will show if you cannot contact the CopyMinder database and servers – /F indicates it is a trial installation. Typically, you will need to add the IP addresses to your Firewall white-list. |
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Example Norton 'Pop-ups'
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Norton: Download Insight At the point when you try to install MechDesigner from the ZIP file, it is possible that your virus checker may decide that the file is a 'threat'. Please click Run the program anyway. |
 Click to Expand/ Collapse
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Norton: Suspicious Network Activity. There is a database on two different servers that have the copy of your Product Key. They are operated by Microcosm Ltd in the UK, the owner of CopyMinder. MechDesigner must occasionally check with a CopyMinder database to make sure your license remains valid. 1.Add the file that does the CopyMinder check as an exception: C:ProgramData\HW\MD32_0_0(OR MDTRL)\CM\ MechDesigner.exe.cm64.exe 2.Add this path as an exception: C:\ProgramData\HW 3.Add these CopyMinder IP addresses to your firewall white-list: •Primary Server : 89.200.137.136 •Secondary Server: 92.60.122.223 Please use Allow Always, or Allow this Instances.
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 Norton Threat Alert |
Norton: Threat Detected! If this pop-up shows, then please use the 'Exclude' in the drop-down list to exclude CopyMinder as a threat. |
Norton 'Restoration from Quarantine':
Norton: 1.Open your Norton product 2.On the main window click Tasks on the Security History option 3.On the opened window click on the menu and select Quarantine 4.On the list, find the file you want to restore - MechDesigner.xxx 5.Click on More Details 6.On the new window click on Options (bottom) 7.Click on Restore file 8.Check the Do not detect it again option during the restore 9.Close the windows |