Norton: Download Insight

At the point when you try to install MechDesigner from the ZIP file, it is possible that your virus checker may decide that the file is a 'threat'.

Please click Run the program anyway.

Norton: Suspicious Network Activity.

There is a database on two different servers that have the copy of your Product Key. They are operated by Microcosm Ltd in the UK, the owner of CopyMinder.

MechDesigner must occasionally check with a CopyMinder database to make sure your license remains valid.

1.Add the file that does the CopyMinder check as an exception:

C:ProgramData\HW\MD32_0_0(OR MDTRL)\CM\ MechDesigner.exe.cm64.exe

2.Add this path as an exception:

C:\ProgramData\HW

3.Add these CopyMinder IP addresses to your firewall white-list:

•Primary Server :       89.200.137.136

•Secondary Server:   92.60.122.223

Please use Allow Always, or Allow this Instances.

Norton: Threat Detected!

If this pop-up shows, then please use the 'Exclude' in the drop-down list to exclude CopyMinder as a threat.

Norton:

1.Open your Norton product

2.On the main window click Tasks on the Security History option

3.On the opened window click on the menu and select Quarantine

4.On the list, find the file you want to restore - MechDesigner.xxx

5.Click on More Details

6.On the new window click on Options (bottom)

7.Click on Restore file

8.Check the Do not detect it again option during the restore

9.Close the windows