•Client Workstations communicate with CMServer on your server (see <install-dir> for CMServer)
•CMServer communicates with CopyMinder, over the internet, to check your Product Key status.
•There are various permissions that you must know about, so that MechDesigner and CMServer can run smoothly.
•Read also the Detailed Installation Instructions
CopyMinder License Manager
MechDesigner is configured for network installation only. It cannot be installed as a standalone system.
This error is most frequently a result of specifying a Product Key on a network client machine instead of the CopyMinder Network Path. For a network installation, when a MechDesigner is first run on a client machine, you should select Configure as a network client and enter the CopyMinder Network Path provided to you by your Network Administrator (IP Address : Port)
The protected software was unable to create one of its required files.
This is usually due to the user not having the folder permissions to allow the CopyMinder License Manager to perform its security check before allowing the software to run. Check that the user (or All Users) has full control over the relevant folders in which the license manager is installed.
One of the internal modules that the protection check uses couldn't be loaded. The file is called MechDesigner.exe.cm.1 and is written out into the same directory as the working copy of the .cm file. It is in fact a DLL, although not named as such.
Possible reasons are lack of permissions on the directory where the .cm file is stored or a virus checker with "real time" protection holding the file open after it is written for scanning, preventing it from then being opened by the CopyMinder runtime code. In this case, the anti-virus software should be set to exclude the directory where the license files are stored.
The protected program was unable to connect to the CopyMinder Network Server
1.Make sure that CMServer is running on the server.
2.Make sure that firewalls are not blocking the connection between the Client machine running MechDesigner software and the server.
Whenever you get an error related to CopyMinder, you can find the error number and its description in the CopyMinder Knowledge-base, using this link: http://www.copyminder.com/kb
License manager says that licenses are all in use! But you think they are not all in use...
Wait a few minutes if you have just restarted MechDesigner after a crash.
This can happen if the software has not shutdown properly for some unknown reason. If possible check each PC to ensure that the software is no longer running as a process using the Windows® Task Manager. If this is not the problem then you can release all licenses by restarting license manager.
To do this, stop the CMServer.exe using windows services management.
Restart Cmserver.exe, and select “run as admin”.