Network Installation

Please do:

STEP 1:Client: Install MD on one PC. If this is a new installation - DO NOT LAUNCH before you complete STEP 2
STEP 2:Server: Enter Product Key [of the form: MD_0_0_XXXX-XXXX-XX]
STEP 3:Client: Launch MechDesigner on PC - Enter IP : Port address for CMServer on Server

When Step 3 is complete, continue to install MechDesigner on other PCs.

Netowrk Installation Schematic

Client Side [Workstation / PC]

Server Side

CLIENT : Install MechDesigner on one Client Machine.

1.Download the latest MechDesigner ZIP file from your PSMotion account (https://www.psmotion.com/user), The name of the zip file is 'MD-PRO64-XX-X-XXX.ZIP'. Email us if you need your user-name and password to login to your account.
This is NOT the PRODUCT KEY

This is NOT the PRODUCT KEY

2.Extract the EXE file from the ZIP file. You need a code - see left.  Email PSMotion if you do not have the code.  This is not the Product Key.
3.Double-click the EXE file to start the installation wizard.

Installation does the normal steps: Next, Next Next, Install...Finish.

Notes:

The Installation path and directory must have Read & Write access to the Server path.

In this help, we call the installation directory [installdir]

DO NOT LAUNCH MECHDESIGNER YET

SERVER

1.Create a directory on your Server

We call this directory [CMServer].

CMServer must have write access to the folder in which you will find, after you run CMServer, the MechDesigner.cm file.
CMServer must have internet access during and after the Network Administrator has logged off, after this installation is complete.
2.Copy Files

Cut and Paste these files from [installdir] to [CMServer]

CMServer.exe
MechDesigner.exe.cm
MechDesigner.exe.cm.ini
3.Run CMServer.

You will see the CMServer Configuration dialog.  You should see an entry in the products list: MD32_0_0 - MechDesigner.exe.cm.

Start-up Modes: Application or Service? We recommend a 'Windows Service'.

4.Click the 'Start' button in the CMServer Configuration dialog box.

CMServer performs a protection check - over the internet - with the CopyMinder database servers.

5.Enter the MechDesigner Product Key we have emailed to you.

It has the format MD_0_0–xxxx-xxxx-xx

Then, another check is made with the CopyMinder database to find the key we have bought for you.


IMPORTANT: Do not do a Manual Installation.

If you are asked to obtain an Activation Code for a Manual Installation, then you do not have internet permissions from the CMServer to the CopyMinder database servers.

In nearly all cases: Do not do a Manual Installation .... Do not request an 'Activation Code' .

Do the following:

Make sure the CMServer path has internet access, and the firewall does not stop the access to the CopyMinder database. CMServer must have internet access even after the Network Administrator has logged off, when, usually, the path may reverts to other settings.
Put these IP addresses for the CopyMinder database servers on your Firewall 'white-list'.
oPrimary1:  89.200.137.136
oPrimary2:  92.60.122.223

Do 3-5 again. CMServer should find the Product Key automatically over the internet.

Also, make sure

STEP 3: CLIENT [PART 2]

Now, you can run on MechDesigner on your Client machine

The first time you run MechDesigner on each client machine, you will see a dialog with three options:

Configure as a standalone program
Configure as a trial
Configure as a network client

Choose Configure as a Network Client

When MechDesigner is run the first time: enter the IP address : Port of the CopyMinder Server Path on your server at your place of business should appear in the box automatically.

This is an example IP address and Port format: 192.168.51.23:10589

The IP address & Port are:

<IP address of your Server running CMServer>:<CMServer listening port>.

The default listening port is 10589.

If your IP address & Port are not found automatically, then review your firewall settings.

You can manually enter with you keyboard your IP address & Port.

However, it is much better to automatically find the IP address & Port. so that the checks can be made smoothly, without any future interactions.

tog_plusTroubleshooting

CopyMinder Licence Manager

Error 659:

MechDesigner is configured for network installation only. It cannot be installed as a standalone system.

This error is most frequently a result of specifying a Product Key on a network client machine instead of the CopyMinder Network Path. For a network installation, when a MechDesigner is first run on a client machine, you should select Configure as a network client and enter the CopyMinder Network Path provided to you by your Network Administrator [IP Address : Port]

Error 923:

The protected software was unable to create one of its required files.

This is usually due to the user not having the folder permissions to allow the CopyMinder Licence Manager to perform its security check before allowing the software to run. Check that the user (or All Users) has full control over the relevant folders in which the licence manager is installed.

Error 926:

One of the internal modules that the protection check uses couldn't be loaded. The file is called MechDesigner.exe.cm.1 and is written out into the same directory as the working copy of the .cm file. It is in fact a DLL, although not named as such.

Possible reasons are lack of permissions on the directory where the .cm file is stored or a virus checker with "real time" protection holding the file open after it is written for scanning, preventing it from then being opened by the CopyMinder runtime code. In this case, the anti-virus software should be set to exclude the directory where the licence files are stored.

Error 929:

The protected program was unable to connect to the CopyMinder Network Server

1.Make sure that CMServer is running on the server.
2.Make sure that firewalls are not blocking the connection between the Client machine running MechDesigner software and the server.

General Errors

Whenever you get an error related to CopyMinder, you can find the error number and its description in the CopyMinder Knowledge-base, using this link: Globe-wwwhttp://www.copyminder.com/kb

Licence manager says that licences are all in use! But you think they are not all in use...

Wait a few minutes if you have just restarted MechDesigner after a crash.

This can happen if the software has not shutdown properly for some unknown reason. If possible check each PC to ensure that the software is no longer running as a process using the Windows® Task Manager. If this is not the problem then you can release all licences by restarting licence manager.

To do this, stop the CMServer.exe using windows services management.

Restart Cmserver.exe, and select “run as admin”.

Tutorial and Reference Help Files for MechDesigner and MotionDesigner 13.2 + © Machine, Mechanism, Motion and Cam Design Software by PSMotion Ltd